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Privacy Policy
1 – Introduction
We are committed to respecting the privacy and confidentiality of the personal data made available to us. Therefore, this Privacy Policy provides information on how such data is processed in accordance with the General Data Protection Regulation (GDPR). We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the terms and conditions set out below, which the user undertakes to fully comply with. The user should not use this website if they do not agree with these terms and conditions.
2 – Your Consent
By using our website and platforms, you agree to our Privacy Policy.
3 – Why Do We Process Personal Data?
The personal data collected is mainly intended for responding to requests for information and contact, contract management, service provision, and communication of changes to subscribed products and services. However, with your consent, it may also be used to promote new products and services, share company news, conduct evaluation surveys, and carry out legally required information actions.
4 – What Personal Data Is Collected?
Normally, the personal data collected is limited to Name, Address, Telephone/Mobile Number, Tax Identification Number, and Email Address, although other data necessary for the provision of products or services may also be collected.
Additionally, when emails are sent, statistical data is collected to understand each subscriber’s behavior regarding the received email.
5 – How Is Personal Data Collected?
In general, personal data is collected when subscribing to one of our products or services, and some personal data is mandatory for service provision.
We also collect your data when you subscribe to newsletters, respond to messages and information requests, analyze and formalize applications for partnership or employment, manage website operations, prevent fraud, and maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which it was originally collected.
However, the provision of incorrect or inaccurate data is solely your responsibility.
6 – Minors’ Data
This website is not directed at individuals under the age of 16. Therefore, we request that minors do not use the website or provide personal data through it.
7 – Sensitive Data
We expressly request that you do not send or disclose any sensitive personal data to us, namely information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health-related data, or data concerning a natural person's sex life or sexual orientation. Such personal data will be immediately deleted.
8 – How Long Is Personal Data Retained?
We note that the personal data you provide will be retained for a maximum period of ten years.
However, in certain cases, we may retain data for longer periods, particularly where required by law.
9 – Right of Access, Rectification, and Data Updating
Under applicable legislation, you are guaranteed, as the data subject, the right at any time to access your personal data, request its rectification or completion, object to data processing (except for data strictly necessary for service provision), request data portability, request deletion of your data for marketing or telemarketing purposes, or removal from subscriber and information service lists.
You may request any of the actions mentioned above through our contact page available on the website, using the means most convenient and accessible to your needs, by contacting us through our address, telephone, or email available at the link: Contacts
Data Protection Officer:
Medical Clinics: protecaodedados.clinicas@cordeirosaude.pt
If you request the deletion of some or all of your personal data, some requested services may no longer be provided to you, while personal data necessary for compliance with legal obligations will be retained.
We reserve the right to request access to identification elements from the author of the request in order to verify their identity.
10 – Disclosure of Information to Third Parties
We do not sell or trade your data.
Within the scope of our activities, we may use third parties to provide certain services, which may involve access by these entities to the personal data of our users and customers. Whenever this occurs, we take all appropriate precautions, contractually requiring these entities to implement suitable technical and organizational measures to prevent unlawful processing of data and to ensure its availability, integrity, and confidentiality.
Personal data may also be disclosed to courts and other competent authorities, in strict compliance with the law, particularly when necessary for resolving billing disputes and for activities related to public security, national defense and security, and the prevention, investigation, or detection of criminal offenses.
11 – Security
Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our customers and users.
Accordingly, we follow best practices in information security management, requiring our employees to strictly comply with rigorous standards that ensure the security of personal data communicated to us. Such data may not be used for any purpose other than those defined in the contract, nor correlated with other data available to them.
We warn that data transmitted over the Internet is not fully protected against possible breaches, and the communication of access passwords, confidential codes, and any sensitive information is carried out under your sole responsibility.
12 – Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer being used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest, and number of visits to the website, enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
The use of cookies by this website always requires your prior consent.
Cookies We Use
PHPSESSID: Cookie that allows the website to respond to any action the user performs on the website, such as completing a survey form. The website will not function properly without this cookie.
xms_user: Cookie used by back-office users. The website functions properly even if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies beginning with “__utm” enable analytics software functionality. This software helps analyze website visitors and provide anonymous information such as browsers used, returning visitors, and responses to marketing activities.
__atuvc: The _atuvc cookie is created and read by the website’s JavaScript and enables content sharing on social networks via “AddThis”.
All browsers allow users to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on managing settings for various browser providers.
Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics Browser Opt-out
To provide website visitors with more choice regarding how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out Add-on.
13 – Links to Third-Party Websites
The links contained on this website may lead to other websites. We are not responsible for, nor do we approve, support, or endorse the content of such websites or any websites linked to or referenced within them.
14 – Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, and therefore recommend that you review it regularly.
All changes will take effect immediately upon publication on the website.
If you object to changes in our privacy policy, you must stop using our services, including the website.
15 – General Provisions
We are not responsible for damages resulting from viruses that may infect the user’s computer, network, or other property due to access to our website or the transfer of content from the website to the user’s computer or network.
16 – Contacts, Questions, and Issues
If you have any questions or concerns, or if you wish to update, delete, or modify any personal information we hold about you, or if you have concerns regarding how we handle any privacy matter, please contact us through our contact page available on the website, using the means most convenient and accessible to your needs, by contacting us through our address, telephone, or email available at the link: Contacts
Administrative Services:
Beloura Office Park – Quinta da Beloura; Rua do Centro Empresarial, Building 11, 2710-693 SINTRA
Email: geral@cordeirosaude.pt
We are committed to respecting the privacy and confidentiality of the personal data made available to us. Therefore, this Privacy Policy provides information on how such data is processed in accordance with the General Data Protection Regulation (GDPR). We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the terms and conditions set out below, which the user undertakes to fully comply with. The user should not use this website if they do not agree with these terms and conditions.
2 – Your Consent
By using our website and platforms, you agree to our Privacy Policy.
3 – Why Do We Process Personal Data?
The personal data collected is mainly intended for responding to requests for information and contact, contract management, service provision, and communication of changes to subscribed products and services. However, with your consent, it may also be used to promote new products and services, share company news, conduct evaluation surveys, and carry out legally required information actions.
4 – What Personal Data Is Collected?
Normally, the personal data collected is limited to Name, Address, Telephone/Mobile Number, Tax Identification Number, and Email Address, although other data necessary for the provision of products or services may also be collected.
Additionally, when emails are sent, statistical data is collected to understand each subscriber’s behavior regarding the received email.
5 – How Is Personal Data Collected?
In general, personal data is collected when subscribing to one of our products or services, and some personal data is mandatory for service provision.
We also collect your data when you subscribe to newsletters, respond to messages and information requests, analyze and formalize applications for partnership or employment, manage website operations, prevent fraud, and maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which it was originally collected.
However, the provision of incorrect or inaccurate data is solely your responsibility.
6 – Minors’ Data
This website is not directed at individuals under the age of 16. Therefore, we request that minors do not use the website or provide personal data through it.
7 – Sensitive Data
We expressly request that you do not send or disclose any sensitive personal data to us, namely information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health-related data, or data concerning a natural person's sex life or sexual orientation. Such personal data will be immediately deleted.
8 – How Long Is Personal Data Retained?
We note that the personal data you provide will be retained for a maximum period of ten years.
However, in certain cases, we may retain data for longer periods, particularly where required by law.
9 – Right of Access, Rectification, and Data Updating
Under applicable legislation, you are guaranteed, as the data subject, the right at any time to access your personal data, request its rectification or completion, object to data processing (except for data strictly necessary for service provision), request data portability, request deletion of your data for marketing or telemarketing purposes, or removal from subscriber and information service lists.
You may request any of the actions mentioned above through our contact page available on the website, using the means most convenient and accessible to your needs, by contacting us through our address, telephone, or email available at the link: Contacts
Data Protection Officer:
Medical Clinics: protecaodedados.clinicas@cordeirosaude.pt
If you request the deletion of some or all of your personal data, some requested services may no longer be provided to you, while personal data necessary for compliance with legal obligations will be retained.
We reserve the right to request access to identification elements from the author of the request in order to verify their identity.
10 – Disclosure of Information to Third Parties
We do not sell or trade your data.
Within the scope of our activities, we may use third parties to provide certain services, which may involve access by these entities to the personal data of our users and customers. Whenever this occurs, we take all appropriate precautions, contractually requiring these entities to implement suitable technical and organizational measures to prevent unlawful processing of data and to ensure its availability, integrity, and confidentiality.
Personal data may also be disclosed to courts and other competent authorities, in strict compliance with the law, particularly when necessary for resolving billing disputes and for activities related to public security, national defense and security, and the prevention, investigation, or detection of criminal offenses.
11 – Security
Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our customers and users.
Accordingly, we follow best practices in information security management, requiring our employees to strictly comply with rigorous standards that ensure the security of personal data communicated to us. Such data may not be used for any purpose other than those defined in the contract, nor correlated with other data available to them.
We warn that data transmitted over the Internet is not fully protected against possible breaches, and the communication of access passwords, confidential codes, and any sensitive information is carried out under your sole responsibility.
12 – Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer being used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest, and number of visits to the website, enabling faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
The use of cookies by this website always requires your prior consent.
Cookies We Use
PHPSESSID: Cookie that allows the website to respond to any action the user performs on the website, such as completing a survey form. The website will not function properly without this cookie.
xms_user: Cookie used by back-office users. The website functions properly even if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies beginning with “__utm” enable analytics software functionality. This software helps analyze website visitors and provide anonymous information such as browsers used, returning visitors, and responses to marketing activities.
__atuvc: The _atuvc cookie is created and read by the website’s JavaScript and enables content sharing on social networks via “AddThis”.
All browsers allow users to accept, refuse, or delete cookies, namely by selecting the appropriate settings in their browser. You can configure cookies in the “settings” or “preferences” menu of your browser. To learn more about cookies, including how to see which cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on managing settings for various browser providers.
Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics Browser Opt-out
To provide website visitors with more choice regarding how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out Add-on does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out Add-on.
13 – Links to Third-Party Websites
The links contained on this website may lead to other websites. We are not responsible for, nor do we approve, support, or endorse the content of such websites or any websites linked to or referenced within them.
14 – Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time, and therefore recommend that you review it regularly.
All changes will take effect immediately upon publication on the website.
If you object to changes in our privacy policy, you must stop using our services, including the website.
15 – General Provisions
We are not responsible for damages resulting from viruses that may infect the user’s computer, network, or other property due to access to our website or the transfer of content from the website to the user’s computer or network.
16 – Contacts, Questions, and Issues
If you have any questions or concerns, or if you wish to update, delete, or modify any personal information we hold about you, or if you have concerns regarding how we handle any privacy matter, please contact us through our contact page available on the website, using the means most convenient and accessible to your needs, by contacting us through our address, telephone, or email available at the link: Contacts
Administrative Services:
Beloura Office Park – Quinta da Beloura; Rua do Centro Empresarial, Building 11, 2710-693 SINTRA
Email: geral@cordeirosaude.pt