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ERS Information and Distribution of Informational Leaflets:

"As the central figure in the healthcare system, patients must be given the necessary conditions to make free and informed decisions.”

"Within the scope of developing initiatives to strengthen health literacy and empower patients in decision-making, ERS informational leaflets are being distributed on the following topics: ERS and the User of Healthcare Services, The Rights and Duties of Healthcare Users, and Conflict Resolution at ERS."